Privacy Policy

Effective date: Jan 23, 2026

This Privacy Policy explains how Authentica collects, uses, and shares information when you use the Service.

1. Information We Collect

• Account information such as name, email, and login credentials.
• Product data you upload or manage through the Service.
• Usage data such as device identifiers, log data, and interaction events.
• Support communications and feedback.

2. How We Use Information

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Communicate with you about updates, support, and administrative messages.
• Comply with legal obligations and enforce our Terms.

3. How We Share Information

• With service providers that help operate the Service.
• With your consent or at your direction.
• To comply with legal requests or protect rights and safety.
• In connection with a merger, acquisition, or sale of assets.

4. Cookies and Analytics

We use cookies or similar technologies to remember preferences and analyze usage. You can control cookies through your browser settings.

5. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

6. Security

We implement reasonable safeguards to protect information, but no method of transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your information. You can request that we delete your account and associated data at any time; see our Delete your account and data page for steps and what we delete or keep. For other requests, contact us at support@authentica.id.

8. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Policy from time to time. If changes are material, we will provide notice as required by law.

10. Contact Us

If you have questions about this Policy, contact us at support@authentica.id. You can also visit our Support page.